Please use the form below for questions and support or alternatively contact us directly at email@example.com
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Special instructions for certain QWERTY devices:
We can currently unlock the following BlackBerry Models:
7100, 7120, 7200, 7290, 8100, 8110, 8120, 8220, 8300, 8310, 8320, 8520, 8700, 8701, 8707, 8800, 8820, 9000, 9300, 9100, 9500, 9520, 9530, 9550, 9630, 9700, 9780, 9800, 9810, 9850, 9860, 9900, 9930 as well as others.
We cannot unlock CDMA ONLY Devices such as the 8330, 8130, 8530
We unlock ONLY the GSM portion of the BlackBerry device so it can be used with another GSM provider anywhere in the world where technology permits.
NOTE: We cannot and do not unlock the CDMA portion of the device. We also cannot unlock pins that are stuck on bis accounts for non payment etc..
We guarantee that your BlackBerry will be unlocked 100% or we will refund your money back!
Take it with a grain of salt, we are usually way faster than this but our schedule is below:
||Regular Processing Delivery Schedule|
|During regular business hours Monday – Friday 10am to 6pm EST||Within 3 Hours (Summer 17% Off Sale Hours)|
|Monday – Friday from 6pm EST to Midnight EST||Within 3 hours|
|On weekends (Saturday & Sunday) from 10am EST to 9PM EST||Within 3-5 hours|
It won’t happen, yes we are that good! Either way you are still covered by our money back guarantee if we cannot 100% unlock your BlackBerry.
Chances are it was sent, check your spam folder. 9 out of 10 times its there.
It means you either chose the wrong carrier, wrong country, wrong device model. Or are simply entering it in wrong. If all else fails, email us and we will take a look for you.
Your device doesn’t support North American 3G (HSPA) AT&T and Rogers or (AWS) T-Mobile.
Chances are you have a T-Mobile or Wind device which only supports EDGE. The 3G technology is AWS on those devices, not HSPA. So ONLY EDGE will work since it is RIM limitation.
Chances are you have a AT&T or Rogers device which only supports EDGE. The 3G technology is HSPA on those devices, not AWS which is what T-Mobile USA and WIND Canada use for 3G. So Only EDGE will work.
Chances are you have a AT&T or Rogers device which only supports EDGE. The 3G technology is HSPA on those devices, not AWS which is what T-Mobile uses for 3G. So Only EDGE will work.
This is probably because you unlocked an EDGE only device which won’t work on those carriers. The only have a HSPA network, no EDGE. So you can only use a BlackBerry Bold 9000 or 9700.