Contact Support

For full keyboard QWERTY BlackBerry DEVICES enter your unlock code by going to:

1. Options->Advanced Options->SIM Card
2. Then type mep2. (You won’t see a thing as you type.)
3. A hidden menu will open up
4. Then enter the code we provided and your phone is unlocked

Special instructions for certain QWERTY devices:

For the Telus 9700 enter your unlock code by going to:

1. Options->Advanced Options->SIM Card Options then
2. Then type mep4. (You won’t see a thing as you type.)
3. A hidden menu will open up
4. Then enter the code we provided and your phone is unlocked

For the Bell Mobility 9700 enter your unlock code by going to:

1. Options->Advanced Options->SIM Card Options then
2. Then type mep2. (You won’t see a thing as you type.)
3. A hidden menu will open up
4. Then enter the code we provided
5. Then type mep4. (You won’t see a thing as you type.)
6. A hidden menu will open up
7. Then enter the code we provided and your phone is unlocked

BlackBerry STORM touchscreen Devices

1. To enter code, turn on with ORIGINAL SIM
2. go to: Options->Advanced Options->Sim Card
3. Then turn the device sideways and press menu to expose keyboard
4. type MEP2 (you won’t see a thing as you type).
5. A hidden menu will open
6. Then enter code we provided. You will get a message saying “Code accepted”.
7. You must then change modes by going to: Options->Mobile Network and change modes from UMTS or 2G/3G to JUST 2G and enjoy your unlocked phone!
   NOTE: If you are using an unlocked Verizon Storm and have “Activation Required” on your home screen or your phone number displays incorrectly, Dial # # 000000(Send). In the Menu add your phone number and select save. The device will re boot and activate.

For SURETYPE devices like the Pearl or Pearl Flip

1. Options->Advanced Options->SIM Card
2. Then type mepp2. (You won’t see a thing as you type.)
3. A hidden menu will open up
4. Then enter the code we provided and your phone is unlocked

We can currently unlock the following BlackBerry Models:

7100, 7120, 7200, 7290, 8100, 8110, 8120, 8220, 8300, 8310, 8320, 8520, 8700, 8701, 8707, 8800, 8820, 9000, 9300, 9100, 9500, 9520, 9530, 9550, 9630, 9700, 9780, 9800, 9810, 9850, 9860, 9900, 9930 as well as others.

We cannot unlock CDMA ONLY Devices such as the 8330, 8130, 8530

We unlock ONLY the GSM portion of the BlackBerry device so it can be used with another GSM provider anywhere in the world where technology  permits.

NOTE: We cannot and do not unlock the CDMA portion of the device. We also cannot unlock pins that are stuck on bis accounts for non payment etc..

We guarantee that your BlackBerry will be unlocked 100% or we will refund your money back!

Take it with a grain of salt, we are usually way faster than this but our schedule is below:

It won’t happen, yes we are that good! Either way you are still covered by our money back guarantee if we cannot 100% unlock your BlackBerry.

Chances are it was sent, check your spam folder. 9 out of 10 times its there.

It means you either chose the wrong carrier, wrong country, wrong device model. Or are simply entering it in wrong. If all else fails, email us and we will take a look for you.

Your device doesn’t support North American 3G  (HSPA)  AT&T and Rogers or (AWS) T-Mobile.

Chances are you have a T-Mobile or Wind device which only supports EDGE. The 3G technology is AWS on those devices, not HSPA. So ONLY EDGE will work since it is RIM limitation.

Chances are you have a AT&T or Rogers device which only supports EDGE. The 3G technology is HSPA on those devices, not AWS which is what T-Mobile USA and WIND Canada use for 3G. So Only EDGE will work.

Chances are you have a AT&T or Rogers  device which only supports EDGE. The 3G technology is HSPA on those devices, not AWS which is what T-Mobile uses for 3G. So Only EDGE will work.

This is probably because you unlocked an EDGE only device which won’t work on those carriers. The only have a HSPA network, no EDGE. So you can only use a BlackBerry Bold 9000 or 9700.